Legal

Privacy Policy

Last updated: March 25, 2026

1. Introduction

Golden Clash Entertainment Inc. ("we", "our", or "us") operates goldenclashrealm.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our Site and its free-to-play social casino games. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

Our games are social entertainment products only. No real money is wagered and no real prizes are awarded. The Site is intended solely for users aged 19 and older.

2. Information We Collect

We collect the following categories of information:

Account Information

  • Username — chosen by you at registration, used to identify your account.
  • Email address — used for account management, communication, and support.
  • Password — stored in hashed form using bcrypt; we never store plain-text passwords.

Technical Information

  • Browser type and version — collected automatically to ensure compatibility.
  • Device type and operating system — used for optimization and troubleshooting.
  • IP address — logged for security, fraud prevention, and geographic analysis.
  • Pages visited and session duration — collected via cookies and analytics tools.

Communications

  • Messages you send us via the contact form, including name, email, and message content.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account on the Site.
  • Provide, operate, and improve our free-to-play games and services.
  • Respond to your support requests and inquiries.
  • Send you service-related communications (e.g., account updates, policy changes).
  • Monitor and analyze usage trends to improve the user experience.
  • Detect, prevent, and address technical issues, fraud, and unauthorized access.
  • Comply with applicable legal obligations.

We do not sell your personal information to third parties for their own marketing purposes.

4. Security

We take the security of your information seriously and implement industry-standard measures to protect it:

  • HTTPS encryption — all data transmitted between your browser and our servers is encrypted using TLS/SSL.
  • Password hashing — all user passwords are hashed using bcrypt with appropriate cost factors before storage; plain-text passwords are never retained.
  • Access controls — access to personal data is restricted to authorized personnel on a need-to-know basis.
  • Regular reviews — we periodically review our security practices to address emerging risks.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Third-Party Services

We work with carefully selected third parties to deliver our services. These include:

  • Play'n GO — a game content provider whose software powers certain games available on our Site. Play'n GO may collect technical data in connection with game delivery. Their privacy practices are governed by their own privacy policy.
  • Analytics providers — we may use anonymized analytics services to understand how users interact with the Site.
  • Hosting and infrastructure — our servers and services are hosted by third-party providers who are contractually obligated to protect your data.

We do not share your personally identifiable information with third parties except as necessary to deliver our services or as required by law.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files stored on your device. We use:

  • Essential cookies — required for the Site to function (e.g., session management, age verification status).
  • Preference cookies — remember your settings and choices across visits.
  • Analytics cookies — help us understand how visitors use the Site so we can improve it.

You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of the Site. By continuing to use the Site after accepting our cookie banner, you consent to our use of cookies as described here.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access — request a copy of the personal information we hold about you.
  • Correction — request correction of inaccurate or incomplete information.
  • Deletion — request deletion of your personal information, subject to legal retention requirements.
  • Objection — object to certain types of processing, including direct marketing.
  • Portability — receive your data in a structured, machine-readable format where technically feasible.
  • Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.

To exercise any of these rights, please contact us using the details in Section 8. We will respond to your request within 30 days.

8. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:

Mailing address:
Golden Clash Entertainment Inc.
200 Bay Street
Toronto, ON M5J 2J2
Canada

We will make every effort to address your concerns promptly and fairly.